HELP

How can I become a member of www.asswan.com?
You can click the "Sign Up" button and fill in the required personal and address information to become a member.

Do I need to pay any fees for membership?
No, you don’t need to pay any fees for membership.

What should I do if I forget my password?
If you've previously registered on our site but forgot your password, go to the "member login" section, enter your email address, and click the "forgot my password" button. You will then receive an email to create a new password. Follow the instructions in the email to reset your password.

How can I place an order on www.asswan.com?
Click on the "Add to Cart" button for the product you want to purchase. Then, go to your cart and provide your personal details, address information, and payment method to place an order.

Is shopping on www.asswan.com secure?
The security of our visitors’ personal information is very important to us. www.asswan.com uses top security measures for collecting and storing personal data. Your credit card information is encrypted and sent to banks and is never stored by www.asswan.com.

What payment methods can I use on the payment page?
You can choose to pay via credit card, debit card, cash on delivery, cash with a credit card on delivery, bank transfer, or EFT.

I’m unable to add products to the cart. What should I do?
First, try using a different web browser. You can try Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox, or similar browsers. If you still encounter the same issue, clear your internet history and try again. If the problem persists, please report it to [email protected].

I want to cancel my membership. How can I do this?
If you wish to cancel your membership, you can send an email to [email protected].

I receive an error message when I try to place an order. How can I solve this problem?
In such cases, we recommend clearing your browser history and trying again. If the issue continues, please report the error via email to [email protected].